What's the cancelation policy ?

Each of our Supplier/Principal's allow you to cancel without charge provided that you cancel at least 24 hours before the booked transfer pick-up time. You can cancel your reservation online or via email up to 48 hours before the pick-up or arrival time. After this period you must contact the Supplier/Principal directly by calling the number provided in your booking confirmation email. We will confirm the cancellation terms of the Supplier/Principal which apply to your booking in your confirmation email.

Any cancellation or amendment request must be sent to us via the "My Booking" section of our website using the details contained on your confirmation email, or sent to us in writing via e-mail and will take effect at the time we receive it. Please ensure that you have received written confirmation of any changes to your booking prior to travel. The Supplier/Principal’s cancellation terms usually allow you to request changes to your reservation online up to 48 hours before the pick-up or arrival time. After this period you must contact the Supplier/Principal directly by calling the number provided in your booking confirmation email. We will confirm the amendment terms of the Supplier/Principal which apply to your booking in your confirmation email.

Whilst we will try to assist, we cannot guarantee that the Supplier/Principal will meet any amendment requests. Amendments and cancellations can only be accepted in accordance with the terms and conditions of the Supplier/Principal of your Transport Arrangements. The Supplier/Principal may charge the cancellation or amendment charges shown in their booking conditions (which may be as much as 100% of the cost of the Transport Arrangements).