Common questions and support documentation

Most Popular Articles

• I'm traveling today, will you confirm my booking?
• How can I cancel my booking?
• How long will the driver wait at the meeting point ?
• I can't find the location I want to book
• What's the cancelation policy ?
• Do you provide child seats?
• Why I can not enter an address in the pick-up / drop off field?
• What’s the size of a Medium and Small bag?
• Can I make changes to my booking?
• Am I able to take any pets on a transfer?